Store Policies
Customer Care
At VALRIC, we believe that our customer experience goes far beyond the product itself. Our commitment is to offer you friendly, professional, and transparent service every step of the way.
We're here to help you with any questions regarding your orders, shipping, returns, or our clothing. Our team reviews each message carefully and responds as quickly as possible.
You can contact us through:
Email: valricwear@gmail.com
We strive to offer personalized service, taking care of every detail so that your experience with VALRIC is always impeccable.
Buying from VALRIC means buying with confidence: all our products are carefully inspected before shipping and presented with the same care with which they were designed. If something doesn't meet your expectations, we'll be happy to help you resolve it.
Privacy & Safety
At VALRIC, we value the trust you place in us and are committed to protecting your personal information with the utmost transparency, confidentiality, and security.
This policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
1. Payments and secure platforms
Payments at VALRIC are processed through secure third-party banking platforms and payment gateways.
These platforms comply with the highest security standards (PCI DSS) to ensure the protection of your banking data and transactions.
VALRIC does not have direct access to or store your complete card or bank account details at any time.
2. Communications
We will only contact you regarding questions related to your order, or if you have agreed to receive marketing communications.
At any time, you can opt out of receiving promotional emails by using the unsubscribe link included in each message.
3. Policy Updates
VALRIC may update this policy when necessary to adapt it to legal changes or improvements to our services.
Wholesale Inquiries
At VALRIC, we believe in collaborating with stores and boutiques that share our vision of elegance, quality, and authenticity. If you'd like to offer our garments in your store, we'd be delighted to hear about your project and discuss a possible collaboration.
Our products are designed with attention to detail, using high-quality materials and careful craftsmanship. We work with limited production to ensure the exclusivity of each piece and maintain the brand's essence.
How to collaborate with VALRIC?
If you are a distributor, multi-brand store, or concept store and are interested in incorporating our collections, you can write to us at info@valric.com
indicating:
Name of your store or company.
Location and type of point of sale (physical, online or both).
Brief description of your brand or target audience.
Product lines you would like to include.
Our team will review your request and contact you with all the necessary information regarding purchasing conditions, catalogs, and upcoming releases.
Payment Methods
Credit Cards
Debit Cards
Offline Payments